Product Information
Are your containers recyclable and environmentally friendly?

Yes, very much so! Our jars and bottles are made out of glass and can be recycled or easily re-used. Additionally, our cello bags are biodegradable and compostable, and most of our other wrapping is made out of recycled or kraft paper. Sustainability is definitely a big priority for us.
What’s all natural Soap?

All Natural and 100% Junk Free! Our bars are created with all-natural vegetarian oils, pure botanical essential oils & natural botanical colorants. Soap is made through a process called saponification. It’s when a fat (coconut, olive, sustainable-palm, and rice bran oils ) is mixed with an alkali (wood ash or sodium hydroxide) thereby creating glycerin and soap. Commercial soap makers frequently remove glycerin to be sold off in more profitable ventures like cosmetics, inks, medicines, animal feed and even explosives. We, however, don’t separate out the good stuff.

Our soaps are full of wonderfully healthy and emollient vegetable oils, natural scents and colors. Each soap has a unique, botanical scent concocted from therapeutic grade essential oils and bits of natural ingredients like flowers, herbs, clays, and spices. Our scents are subtle, and evocative and tend not to overwhelm the senses like artificial fragrances in most soaps. The two exceptions we’ve made (due to high customer demand) utilize Phthalate-free premium quality fragrance oils. We want you to have happy, vibrant skin while being as eco-friendly as possible.
Are your soaps & other products vegetarian/vegan and gluten free?

Our products are mostly vegan (the exception is beeswax in our Lip Balms) and free of gluten.

We do not use milk or animal fats in out soaps, butters etc. All Mood Indigo products contain only food-grade vegetable oils and sustainable plant materials.

Our Soaps, Scrubs, Butters and Bath Bombs are made of 100% vegetable-based oils and butters

Our Lip Balms however, are made with Beeswax

Starches used in our Butters and Scrubs are natural and limited to Tapioca Starch.
Do you use Lye to make Mood Indigo Soaps?

Yes, we do use lye in our soap making process. Soap cannot be made without the use of sodium or potassium hydroxide. All soaps (excluding detergent bars, which are totally synthetic and chemical laden and melt and pour soaps) are made with lye but no lye is left in the finished soap. Our soaps are balanced so the chemical reaction has the correct amounts of both lye and oil for a balanced reaction. We SUPERFAT our soaps, which simply means our soaps have some extra goodies to make your skin sing.
How do you color your soaps?

Our soaps are colored with bits of natural ingredients like flowers, herbs, clays, powdered vegetables, fruits and spices.
Do you test your products on animals?

We do not test our products on animals. Instead, I test them on myself and my long suffering friends and family!!
What do you use as a preservative?

We work really hard to create products that are preservative free. Which is why it’s important to keep moisture away from your scrubs and butters. We count on some preservative benefits in our oils (eg: grapeseed and Vitamin E) but mostly create products that do not use water, as water tends to harbor bacteria.
What is the shelf life of your products?

Because our products are all natural it is best to use them up with gusto. I’ve discovered Mood Indigo Bars that I’d tucked away in a drawer for close to two years and they are still wonderful! The scent fades over time but it is still a great bar of soap. For optimal longevity, keep your Mood Indigo Soaps in a well-drained soap dish between uses.

The balms, butters and scrubs should probably be used within a year of the purchase date as they are preservative free. Keep all products out of direct sunlight and heat. You can even put them in the refrigerator to extend their shelf life.
What about phosphates, phthalates and parabens etc?

You will never find the following “dirty” ingredients in our products:

• Diethanolamine (DEA), Monoethanolaniine (MEA) & Triethanolamine (TEA)
• Triclosan
• Butylated Hydroxyanisole (BHA) and Butylated
• Hydroxytoluene (BHT)
• Ceteareth

cocamidopropyl betaine

dimethicone

dea (diethanolamine) ingredients
• DMDM & Urea (Imidazolidinyl)
• Polyethylene Glycol (PEG)
• Sodium Lauryl Sulfate (SLS)
• Parabens (Methyl, Butyl, Propyl)
• Paraffin wax
• Phenoxyethanol

phosphates
• Phthalates
• Alcohol, Isopropyl (SD-40)
• Dibutyl Phthalate
• Propylene Glycol (PG) and
• Butylene Glycol
• Mineral Oil & Petroleum
• Distillates

Shipping Information

Where do you ship and what are the rates?

All shipping is processed via USPS or UPS at their standard rates.When your order reaches $150, we'll ship it for FREE!
What are your delivery times?

Most orders ship within 2 to 4 business days. Keep in mind that everything at Mood Indigo is made fresh by hand in small batches — which means occasionally there may be a slight delay. We'll always let you know if that happens.
Do you ship your Butters and Scrubs in the Summer?

Well you may already know the answer to that one. We do, but very reluctantly! Our customers are loyal and diehard fans, and swear that a Body Butter slightly melted during shipping in the August heat is nothing compared to going without Mood Indigo. We do understand the power of Singing Skin!!! That said, we've leveled up our summer shipping game. From June through October, every order goes out in a thermal bubble mailer with an ice pack. We also ship strategically — East Coast and Southeast orders go out Tuesday through Thursday; Midwest and Northeast orders Monday through Wednesday; and Texas, Southwest, and West Coast orders go out Mondays only with upgraded ice packs, since those packages can travel up to 5 days in the heat. If you're in Arizona, California, Nevada, New Mexico, or Texas, we strongly recommend selecting expedited 2-day shipping at checkout during the warmer months. Still worried? Just reach out before you order and we'll help you figure out the best option.
Aack …it looks like my Body Butter melted a bit during shipping, Help!!

Don't worry, it will still work just fine. If your butter is just a little soft, pop it in the refrigerator for an hour or two and then return it to your shelf. If it feels liquidy, give it a good stir, then pop it in the fridge for a couple of hours to solidify. Once it thickens, remove from the fridge, whip it with a whisk, and return to your regular shelf to use as normal. Shea butter does sometimes crystallize with temperature changes — fear not, it will melt right into your skin on application. One more tip: if you're expecting a delivery on a hot day, grab your package from the doorstep as soon as you can — even an hour in a hot mailbox or on a sunny porch makes a difference. Your butter will always recover, but the less heat stress the better!
What are your wholesale shipping rates?

Separate shipping rates apply to Wholesale orders. Please Contact Us for wholesale information
What is your return policy?

Our soaps are unconditionally guaranteed to please you.Our products are unconditionally guaranteed to please you. If you don't love what you received, we'll attempt make it right. Unfortunately, we cannot accept returns on any of our products, but we will gladly offer you a Store Credit with an explanation of problems you've experienced with our products

Other Questions

How do I make my soap last longer and not get mushy?

We strongly suggest you keep your handcrafted, Mood Indigo soap in a soap dish safely out of the water. Our wood soap dishes are simply gorgeous and made in two parts, which allows your soap to drip dry in between uses and last longer. And when you’re on the road, grab one of our natural, muslin travel bags to protect your soap!
How do I use a Mood Indigo Face Mask?

Each of ourFace Maskscan be used once or twice a week dependent on your skin type. Combine two to three spoons of the mask with just enough warm water to make a smooth paste. Make sure the clays are well blended and no dry pieces remain. Gently spread the paste over your clean face and neck. Work the mask in with your fingertips or use a brush to paint the mask onto your face. Leave your Mood Indigo Mask on your skin for 10-15 minutes, or until it dries and tightens, if you want a deeper detox. To remove your mask, gently wet your face with a warm wash cloth or wet your hands and slowly work the mask off by moistening your face and rinsing with gentle circular motions. Wash your entire face with warm water to make sure you’ve completely removed the mask. Dry and follow up with one of our moisturizing Face Oils. Your skin will thank you!!
I am a blogger and want to review Mood Indigo. How do I go about doing that?

You can email us at hello@moodindigoliving.com and we will get back to you as soon as possible! We love working with bloggers, but please understand that as small business we have a limited budget. We’ll be happy to work you as best we can, and appreciate all you’re doing to spread the word about natural beauty!
Why does my container look like it’s not filled to the top?

Our products are natural and handcrafted by humans and not machines so we can’t always pack butters and face mask powders as tightly as a conventional cosmetic manufacturers. Some settling tends to occur during shipping and more so during the hot summer months. The weight of the product will still remain the same though, so fear not, you’re still getting all the product you purchased!
Do you offer discount codes or promotions?

We very rarely have discounts, sales or promotions. But, when we do, we share them with our Mood Indigo tribe first. So to be in the know sign up for our Newsletter and blog and stay up to date on whatever specials we may share throughout the year.